Points accumulation
Configure points accrual through Stellar POS, connected to BUSINESS. The customer’s points balance can appear on the receipt.
Customer relationshipsStellar Loyalty
Points to earn.
Rewards to redeem.
Manage your loyalty program with Stellar. Connect points, rewards, coupons and frequent customers to POS and BUSINESS, using your business rules.
- Points and redemption
- Configurable rules
- Program reports
WHAT YOU CAN MANAGEA loyalty program.
A loyalty program.
With every part connected.
From customer registration to reward redemption. Bring together the tools to manage the program in your daily operations.
Reward catalog
Choose products from your store or special rewards and define what customers can receive with their points.
Frequent customers
Register participants in a frequent-customer record to associate points and benefits with each person.
Redemption and conversion
Check available points, specify how many to redeem and calculate their equivalent value using the configured rules.
Coupons and benefits
Include coupons, discounts or rewards in your loyalty strategy. Define redemption conditions and dates.
Points reports
Review points accrual and customer participation to monitor the program and assess your rewards.
HOW IT WORKSFrom purchase to reward.
From purchase to reward.
A defined process.
Sales feed the program. Your business rules determine how points are earned and used.
- 01
Identify
Register the frequent customer and associate them with the program.
- 02
Earn
Accrue points through POS according to your configuration.
- 03
Redeem
Apply available points to the selected reward.
- 04
Review
Review points reports and participation.
Three details for redemption.
- Available points
- The balance the customer can use.
- Points to redeem
- The number of points deducted for redemption.
- Equivalent amount
- The value calculated using your conversion rule.
CONFIGURE YOUR PROGRAMYou define the reward.
You define the reward.
Stellar applies the rules.
Adapt the program to your commercial strategy: how purchases are rewarded, what can be redeemed and for how long.
Define my program with Bigwise- Accrual
- How points are accrued on customer purchases.
- Rewards
- Which products or rewards belong in the catalog.
- Conversion
- How points to redeem translate into a reward.
- Validity
- The conditions and date range for redemption.
CONNECTED WITH STELLARLoyalty becomes part
Loyalty becomes part
of your operations.
Connect checkout service with program management. Bigwise works with you to configure the rules and integration between POS and BUSINESS.
Stellar POS
Points accrual at the sale, balance lookup and redemption processing.
Stellar BUSINESS
Program configuration and integration with membership clubs and business management.
More solutions for your commercial strategy.
Expand your offering with solutions that have their own scope.
Stellar PROMO
Offer and discount campaigns with their own rules.
Stellar eGIFTCARD Services
Gift cards to add another way to shop.
Stellar eWallet
Internal accounts and balances for your organization.
PROMO, eGIFTCARD Services and eWALLET are evaluated separately. Their scope and integration are defined according to your business needs.
Stellar Loyalty
Your questions, answered.
What is Stellar Loyalty?
It is Stellar’s solution for managing points programs, frequent customers, rewards and redemptions. It connects Stellar POS operations with BUSINESS and lets you define program rules and review points reports.
Can points appear on the receipt?
Yes. POS can be configured to accrue points and show them on the customer’s receipt, according to program rules and its integration with BUSINESS.
Can I choose rewards and redemption dates?
Yes. The catalog can include store products or special rewards. You can set redemption conditions and a date range.
How is points redemption calculated?
The module shows the customer’s available points. When the points to redeem are entered, it calculates the equivalent amount according to the business’s configured conversion rules.
Can I review customer participation?
Yes. Points accrual reports let you monitor the program and identify customers who participate most frequently.
What do I need to implement it?
Define how points accrue, the rewards you will offer, conversion rules and redemption dates. Bigwise reviews frequent-customer data and the connection between POS and BUSINESS with you to configure the program.
Where it fits in your business
Stellar Loyalty: points, rewards, coupons and redemptions connected to POS and BUSINESS. Configure your program and view customer reports.